Many of us dread and avoid difficult conversations because they’re uncomfortable and unpredictable. We are often unsure of the impact on the relationship and if the situation will resolve or become worse.
In this interactive session, you’ll learn the basic neuroscience of conversations, and strategies to equip yourself to transform a potentially difficult conversation into an open dialogue and opportunity for understanding and growth.
Learning Objectives:
- Understand the neuroscience of potentially difficult conversations
- Learn strategies to become equipped and increase comfort level to have difficult conversations
- Apply learnings to your specific conversation
Event Details
This particular training will not be recorded; however, all materials used in the training will be available to registrants.
Accommodation information is available on our Registration Policies page.
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Speaker Information
Debbie Okerlund is executive coach, trainer, and principal of Lead With Agility LLC. She values connection and warmth in partnering with managers, supervisors, educators, and nonprofit executives whose aspirations are to develop resilience and agility as leaders. Debbie provides compelling, practical tools that inspire self-awareness, build trust in your communication practices, and create a truly inclusive organizational culture. She trains and facilitates peer-coaching groups with a focus on coaching skills, transformational communication, and conversational intelligence.
Debbie has 25-years’ experience as a leader and facilitator including 14 years as an executive director in a nonprofit organization. She is certified in Conversational Intelligence, Peer-Coaching Group Facilitation, and the Myers-Briggs Type Indicator.