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Seasonal Retail Bike Mechanic

Cycles for Change



 

Organization Summary:

The mission of Cycles for Change is to build a diverse and empowered community of bicyclists. Cycles for Change (C4C) offers many programs promoting bicycling in our communities including weekly Open Shop hours, adult Learn to Ride classes, and a Youth Apprenticeship job training and leadership development program. Visit www.cyclesforchange.org for more info.


(www.cyclesforchange.org)

 
Location: Twin Cities Metro Activity Area: Education Related
Category: Program Management Closing Date: Mar 30, 2019
Job Type: Part Time Salary: $15/hr
Hours: 20-32 hour/weeks 
 

Primary Duties:

This position is primarily responsible for supporting C4C’s retail operation through bicycle repair and customer sales and service. This position will primarily balance three activities: repairing used bicycles for C4C’s sales floor; performing tune-ups and repairs on customer bikes; and staffing the retail floor and service counter during open retail hours. This position will additionally support ordering and stocking of used and new parts.

 
We are additionally seeking someone with a strong background in social justice work who centers femme/trans/women, Black, Indigenous, and people of color communities, immigrant communities, and youth in our work. C4C is explicitly focused on building with communities most impacted by structural injustices. Femme/trans/women, Black, Indigenous, and people of color are strongly encouraged to apply.
 
Responsibilities
 
Retail 90%
Specific activities include:
  • Repair used bicycles for retail sales to a high degree of quality that ensures the safety and reliability of each bike
  • Perform tune-ups, same-day repairs, and overhauls on customer bikes
  • Accurately assess, estimate, and schedule customer bikes for repair. Ensure parts or components needed for repairs are in stock or special ordered in time for the repair due date.
  • Upon completion of repair (on customer bikes  and used bikes for the floor) enter accurate pricing for parts and labor into the Point of Sale system.
  • Include clear notes on all repair tickets, at check in and after completion of repairs.
  • Communicate with supervisor and other service staff to understand what repairs need to be completed that day and what task each employee is assigned to fulfill.
  • Help maintain the service area’s appearance, organization, cleanliness, and safety.
  • Staff shifts on the sales floor, helping customers test ride and find used bikes.
  • Occasionally open and close the register, accurately counting and noting discrepancies.
 
Shop Programs 10%
This position may be asked to support up to 1 Open Shop shift each week, assisting patrons in accessing do it yourself bike repair in our Open Shop area. This includes greeting folks, assisting with used part selection, assessing patron bikes and teaching a variety of repairs.

Experience:

Experience and Qualifications

Note: All applications will be considered. If you’re wondering if you should apply, feel free to contact us with questions.

  • 1+ years of bicycle mechanic experience. You should be able to complete a tune up.
  • Commitment to social, racial, gender, and environmental justice and an ability to speak effectively about bicycling within a justice framework
  • Strong interpersonal skills for positive staff interactions and top-notch customer service
  • Enthusiasm for serving a wide range of customers (brand new riders to seasoned cyclists)

 

Additional Info:

Wage and Benefits
$15 per hour. This position is additionally eligible for paid holidays as well as paid time off (PTO) accrued at a rate of two weeks (10 days) PTO annually.

Hours per week
Seasonal through September 30, 20-32  hours per week, must be available to work 1 weekend day. Start date ASAP.

How To Apply:

Deadline for applications
Open until filled; Priority will be given to applications received by March 30, 2019. 
 

To apply, please email a resume and one page letter (maximum 500 words) that answers the following questions:

  • What excites you about the mission and work of Cycles for Change?
  • How has your previous experience in the bike industry (professional and/or volunteer) prepared you for this role?

to Anne, Operations Director at anne@cyclesforchange.org.


 

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