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Minnesota Day One Trainer and Technical Assistant Specialist

Cornerstone Advocacy Service


Organization Summary:

Cornerstone is a $4.8M agency with approximately 90 employees. We provide specialized services within eleven cities, including Bloomington, Brooklyn Center, Brooklyn Park, Crystal, Edina, Eden Prairie, Maple Grove, Richfield, Robbinsdale, St. Louis Park, and Minneapolis. Our organization serves individuals impacted by domestic violence, sexual violence and human trafficking, with office locations in Bloomington, Minneapolis, and Brooklyn Center. Cornerstone has developed one of the most comprehensive service continuums for victims of violence in Minnesota. Our services are designed to move individuals and families from crisis to safety, stabilization and security. Last year approximately 4,000 individuals accessed Cornerstone programming. We are committed to providing opportunities for others to partner with us in this work and to convey, as a community, zero-tolerance for violence.

Location: Twin Cities Metro Activity Area: Mental Health and Crisis Intervention
Category: Health/Human Services Workforce Closing Date: May 15, 2019
Job Type: Full Time Salary: DOQ / Exempt

Primary Duties:

POSITION DESCRIPTION: The Minnesota Day One Trainer and Technical Assistant Specialist is responsible for supporting the capacity of the MN network of domestic violence, sexual assault, anti-trafficking, youth and general crime providers to respond immediately to victims/survivors seeking safety and services. In addition, the Specialist maintains the secured service providers’ web based site, provides training and technical assistance on the Day One process and best practices. Supports meetings and other networking opportunities for collaborative partners and coordinates contracted services such as transportation and interpreting services. The Day One Specialist also provides training, coverage and on-call support for the Day One Call Center. This position requires a heightened level of decision making, judgment calls, and exercise of discretion. ESSENTIAL DUTIES and RESPONSIBILITIES Day One Network Responsibilities * Train and on-board new Day One Network Partners. * Develop and maintain relationships and collaborations with other agencies and systems that provide interconnecting services and referrals for survivors and their families. * Maintain security and data for the private service providers’ Day One web based application utilized by Network programs to access safety and service information. * Provide technical assistance on Day One processes and best practices. * Support Day One Coordinator in hosting network meetings, events and Summit. * Develop and maintain technical assistance training materials including Power Points, written manuals and handouts. * Coordinate and monitor contracted services, e.g. client transportation and telephonic interpreter accounts. * Provide initial Day One trainings for new network partners, and ongoing trainings for current partners as needed/requested. * Work closely with the Day One Coordinator in monitoring services with Day One Network Programs. Call Center Responsibilities/Support * Assist Day One Call Center Supervisor in training staff. * Provide call center coverage when needed. * Assist in on-call rotation as needed. General Responsibilities * Maintain Day One’s Facebook page with posts related to our work, Network Partner’s activities, and information about general crime, domestic violence, sexual violence, trafficking and sexual exploitation. * Provide direct services, as needed. * Work collaboratively with other staff across Cornerstone’s internal programs. * Act as a resource to other staff, volunteers and interns for program and client issues or concerns. * Contribute to budget development and expense control as assigned. * Attend program meetings. * Other responsibilities as deemed necessary to support and enhance the Day One Model, Call Center and Cornerstone services. Human Resources * Participate in hiring, orientation & training, evaluation and supervision of program staff, volunteers and interns as assigned. * Ensures compliance with established Policy & Procedures. * Ensure that all staff, volunteers & interns employ best practices related to data privacy & confidentiality. Administrative Responsibilities * Assure data entry is completed accurately as assigned. * Complete accurate statistical reports as assigned. * Assist in developing and reporting of program outcomes. * Support the grant writing process, i.e. research, information gathering, etc. Organizational Expectations * Promote Cornerstone Advocacy Service’s (CAS) mission & philosophy. * Display high ethical and professional standards. * Participate in internal CAS committees and represent CAS on external committees as assigned. * Provide support to and attend CAS events, e.g. conference, volunteer recognition, fundraisers, etc., as assigned. * Support CAS marketing initiatives. * Attend all staff meetings and required trainings. * Support CAS marketing initiatives.


EDUCATION/EXPERIENCE Relevant education with minimum of a Bachelor’s Degree in social work, human services, psychology, women’s studies, or related field. Two-three years’ experience providing direct services to victims/survivors of domestic violence, sexual violence, human trafficking/exploitation. Two-three years’ leadership or supervisory experience preferred. QUALIFICATIONS * Experience in building collaborations, community organizing and/or social justice initiatives. * Knowledge and aptitude of Microsoft Office, web based applications, social media, and other related forms of technology. * Excellent written communication skills. * Experience in public speaking, training and meeting facilitation. * Understanding of the impact of interpersonal violence on a micro and macro level with some experience in providing direct services in a related field. * Broad knowledge of resources and systems which interface with victims of interpersonal violence (domestic violence, sexual assault, trafficking, etc.). * Experience in working with diverse populations and marginalized communities with training in and/or commitment to anti-oppression work. * Valid driver’s license, automobile insurance and reliable vehicle. * Preferred 40-hour sexual assault certification. * Ability to travel and work flexible hours including some evenings, weekends and overnights.


Additional Info:

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employees abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way. Cornerstone strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. These statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. Cornerstone is an Equal Opportunity and Affirmative Action Employer. Cornerstone offers a generous salary and benefits package.

How To Apply:

RESUMES without COVER LETTERS will not be reviewed or considered for employment at Cornerstone Advocacy Service. Please E-Mail your COVER LETTER & RESUME to No agencies; No walk-ins; No phone calls please


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