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Family Services Intern–Hospital Programs

Ronald McDonald House Charities, Upper Midwest - Minneapolis, MN



 

Organization Summary:

Our Mission

Keeping Families Close. We, in partnership with our community, provide a comfortable and caring home-away-from-home that supports keeping families together and reduces stress during a child’s serious illness.
 
We serve over 5,000 families at our four Twin Cities locations.

(www.rmhtwincites.org)

 
Location: Twin Cities Metro Activity Area: Health and/or Disease Related
Category: Health/Human Services Workforce Closing Date: open until filled
Job Type: Intern - Unpaid Salary: Unpaid
Hours: 15-20 hours/week for 8-10 weeks in the fall semester 
 

Primary Duties:

The Family Services-Hospital Programs Intern is responsible for working directly with the Family Services Coordinator in the development, creation, implementation and coordination of all Family Service Programs at hospital based RMHC-UM programs. These programs enable families, patients and siblings to more effectively to manage stress, develop a sense of community support, adapt to their situation, and meet  psycho-social and self-care needs. 

Primary Responsibilities

Provide support and services directly to families

  • Identify key needs within RMHC hospital sites and work with community partners, preferred vendors, and donors in coordinating family support activities in the community.
  • Implement and plan pop up programming directed toward specific target age and gender groups.
  • Work with Family Services Coordinator to plan and execute key family service activities including Parents Night In, Date Night Out, Pet Therapy, Music Therapy, and self-care/wellness programs. 
  • Develop and maintain positive relationships with families so that the psycho-social, emotional, and physical well-being needs of each are identified, communicated to the appropriate resources, and met accordingly.

 

Guest Management and Programming Assistance:

  • Assist in the management of programs by providing back up support to staff, including guest management, house upkeep and volunteer management and supervision.
 

Experience:

Competencies/Skills

  • Excellent written and verbal communication skills.
  • Ability to demonstrate kindness and compassion to families facing a health care crisis or loss of a child.
  • Positive, enthusiastic, self-starter who demonstrates the highest standards of integrity.
  • Creative and flexible with the ability to think outside the box and develop new creative programming needs
  • Comfort and desire to work directly with volunteers and families with children facing a serious illness 
  • Ability to manage details, organize and prioritize 
  • Computer proficiency
 
 
Physical Requirements
  • Constantly operates a computer and other office productivity machinery such as a phone, copy machine, and computer printer.
  • Frequently loads and unloads carts, stocks shelves, carries supplies in and out of programs, strips beds and removes laundry, and takes out trash weighing up to 50 pounds
  • Possible cleaning tasks such as moving a vacuum, sweeping, mopping and cleaning the kitchen
  • Occasionally needs to move about to give tours to families, donors, community partners, volunteers 
  • Frequently communicates and exchanges information with families, volunteers, staff, and the general public both written and verbally

 

Preferred Education and Experience

  • Junior or Senior pursuing 4 year degree
  • Areas of study in hospitality, non-profit, family services, or psychology/development preferred
  • High tolerance for multi tasking and interruptions
  • Experience working with people of diverse ages and backgrounds
  • Computer proficiency
  • Works well under stress
  • Frequently communicates and exchanges information with families, volunteers, staff, and the general public both written and verbally

 

Additional Info:

This internship description is not a comprehensive listing of activities, duties or responsibilities that are required of the intern for this job, and it may change at any time with or without notice.

 
Ronald McDonald House Charities, Upper Midwest is an equal opportunity employer and at will employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Further, RMHC-UM takes affirmative action to ensure that employees are treated during employment without regard to any of these characteristics. 
 

How To Apply:

Email a cover letter and current resume to:

Maria deLeon, Family Services Coordinator – Hospital Based
mdeleon@rmhtwincities.org


 

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