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Volunteer Services Intern

Minnesota Children's Museum


Organization Summary:

About Minnesota Children's Museum

Minnesota Children’s Museum’s mission is sparking children’s learning through play. We are dedicated to providing children with a hands-on and stimulating environment to explore and discover. With locations in St. Paul, Rochester, and the Mall of America, MCM employs 65 full-time and 65 part-time employees and engages over 1,300 volunteers annually. At MCM our workplace values that guide how we work together are: Play, Include, Grow, Serve and Strive.

Minnesota Children's Museum is dedicated to growing a diverse and culturally competent team of highly engaged staff and volunteers. Applicants from diverse populations are strongly encouraged to apply


Location: Twin Cities Metro Activity Area: Arts, Culture and Humanities
Category: Administration and Management Closing Date: open until filled
Job Type: Intern - Unpaid Salary: Unpaid
Hours: 10-12 

Primary Duties:

Position Summary 

Minnesota Children's Museum's impact is strengthened through community members sharing their skills and talents across the organization. With the help of our 1,500+ annual volunteers we create a happier, healthier, and more innovative community through the radiant power of play. Minnesota Children's Museum’s impact is strengthened through community members sharing their time and talents across the organization. Our volunteers create a happier, healthier, and more innovative community through the radiant power of play. This position is responsible for a variety of aspects of volunteer management including recruiting and screening, maintaining volunteer records, providing recognition, and ongoing communication via social media sites with current volunteers. This internship will also assist with volunteer orientation and training, as well as program research.

Major Job Accountabilities 

This is an estimate of the duties to be included in this internship. The exact duties and projects will be determined by mutual agreement of the intern and museum staff. All duties will be carried out with the direction and supervision of the Volunteer Services staff. 

  • Assist with recruitment for available volunteer positions, including posting available positions on numerous websites.
  • Manage department social media accounts (Facebook, Instagram, Twitter) and utilize sites as a communication and recruitment tool. Create content and collect analytics.
  • Utilize Volgistics database to track new applicants and maintain volunteer records. 
  • Maintain a volunteer recruitment contacts roster and attend recruitment fairs as needed. 
  • Assist in screening and onboarding new applicants, including using the telephone for phone screens and reference checks. 
  • Assist with orientation, training and recognition events.
  •  Conduct observations and check-ins with volunteers. 
  • Conduct research related to recruitment and/or other topics related to volunteer management.


Knowledge, Skills and Abilities Required 

  1. Some formal education in related field (Human Resources, Management, Communications, Liberal Arts, etc.)
  2. Previous volunteer experience – strong advocate of volunteerism preferred.
  3. Social media experience with major platforms including Facebook, Twitter, and Instagram
  4. Ability to organize time and work independently, follow directions and complete tasks in an effective manner.
  5. Experience in coordinating tasks and projects.
  6. Excellent written and verbal and interpersonal skills.
  7. Computer skills, particularly Microsoft Office applications. Database management experience is a plus.
  8. Ability to work well with people of all ages and backgrounds.


Additional Info:

Training Provided

1. Intern Orientation

2. Best practices in volunteer management

3. Volgistics database training


Applications accepted until position is filled.

How To Apply:


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