Conversational Intelligence: Creating More Trust and Innovation in Every Conversation

Date: Feb 28, 2019
Time: 09:00 AM to 12:00 PM

Minnesota Council of Nonprofits
2314 University Ave. W., Suite 20, St. Paul

Fee: $65 for MCN members / $100 for nonmembers Register Now!

Research shows that 9 out of 10 conversations miss the mark...meaning, 90% of the time the information we want to communicate can get muddled or misinterpreted, resulting in misunderstanding, less productivity, tension and disengaged staff.

How often do you have those great conversations where you feel productive, truly heard, connected, and confident? Would you like to "up" your great conversations percentage – where you and your team learn from each other, develop higher-level skills and wisdom, meet performance goals, and have shared tools to turn breakdowns into breakthroughs?

In this info-packed, interactive, introductory session, you will learn:

  • New insights to understand how our brains work in conversations
  • Tools to help identify where you are in your conversation skills and simple changes to improve the success of communications
  • How to build trust more quickly by being able to shift conversations from resistance to partnering
  • Skills to effortlessly increase and inspire productivity and creativity in yourself and others

You will be introduced to a framework that translates the neuroscience of how our brain works during interactions into simple, practical tools to help build common goals throughout an organization. We will explore how to interact with elevated levels of partnering, respect and trust, to connect deeply through healthy conversations and foster greater teamwork and a stronger culture.

Principles & Practices for Nonprofit Excellence

The Minnesota Council of Nonprofits is committed to offering training sessions that support the Principles & Practices for Nonprofit Excellence. This workshop helps us achieve the following:

  • FUND 16: Nonprofits should establish a thorough understanding of their key audiences and regularly assess the effectiveness of communication strategies and tools used to reach those audiences. A nonprofit should adjust its strategies over time to best match technologies to its audiences’ communication preferences.
  • LEAD 10: Nonprofit leaders should ensure that sufficient time and energy is invested in the organization’s communication capacity.
  • LEAD 19: Nonprofit leaders should allow for and encourage questions and reflections on the organization’s strategies, effectiveness and ability to change.
    About the Presenter:

Event Details

Refreshments: Coffee, tea and a light snack will be provided.

Travel: Driving directions and transit options are available on MCN's website.

About the Presenter

Debbie OkerlundDebbie Okerlund is executive coach, trainer and principal of Lead With Agility LLC. She partners with nonprofit executives, managers, and educators to navigate challenges and grow their leadership, designs and facilitates peer-coaching groups, and conducts trainings on coaching skills, transformational communication, and team facilitation.

Debbie has 25-years’ experience as a leader and manager including 14 years as a nonprofit executive director. She is a certified practitioner in Conversational Intelligence® for Coaches, Peer Coaching Group Facilitation and the Myers-Briggs Type Indicator®. Debbie completed advanced training with the Thomas Leonard Graduate School of Coaching and the Coaches Training Institute, and has a B.A. from the University of Wisconsin.

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How to Register

Easily register online by selecting Register Now next to the event.

Or, register by using the PDF Registration Form.


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