Constructive Problem Solving Skills

Date: Oct 26, 2018
Time: 09:00 AM to 11:30 AM
Where:

Minnesota Council of Nonprofits - River Room
2314 University Ave. W., Suite 20, St. Paul

Fee: $50 for MCN members / $85 for nonmembers Register Now!
 

Have you ever felt stressed or overwhelmed by a conflict? Do you need to bring people together and have them work effectively as a team? Do you want to learn how to overcome barriers to successful teamwork and consensus building? If so, this course may be for you! Participants will learn how to assess a problem, determine the appropriate response and develop skills to apply a variety of problem-solving techniques. We will cover the four basic principles of interest based negotiation: separate the people from the problem, focus on the interests, invent options for mutual gain and look at objective criteria. We will also learn how, when done well, listening transforms relationships, alleviates the need for decision making, resolves conflict and solves problems.

Learning Outcomes:

  • To develop the ability to hear what other people really mean and not just what they are saying.
  • To learn and practice the four basic principles of interest based problem solving.
  • To learn about processes and frameworks for collaborative problem solving and decision making.

Principles & Practices

The Minnesota Council of Nonprofits is committed to offering training sessions that support the Principles & Practices for Nonprofit Excellence. This workshop helps us achieve the following:

  • HR 14: Nonprofit organizations should create a culture of transparency and open communication where internal information is shared as appropriate. This also includes being open to input from personnel regarding the organization’s activities and results on a continual basis.
  • LEAD 5: Nonprofit leaders should recognize and navigate the organization’s response to the sometimes competing interests of funders, clients, constituents, the board, the public and volunteers.
  • LEAD 13: Nonprofit leaders should push the organization to make difficult and timely decisions, challenge others in the organization when necessary, and permit conflicting views to be expressed on the way to reaching resolution.

Event Details

Refreshments: Coffee, tea and a light snack will be provided.

Travel: Driving directions and transit options are available on MCN's website.

About the Presenter

Elise ChambersElise Chambers is the program director of the Conflict Resolution Center (CRC), an attorney and a qualified neutral under Rule 114. Beginning with her experiences as a youth volunteer trainer in 1996, Elise has developed, presented and evaluated training curriculum for a variety of audiences and topics. Through her work as a criminal defense lawyer representing adults and juveniles at the Minnesota Law Collective, a nonprofit she founded, Elise trained and mentored certified student attorneys to represent low income criminal defense clients in court. Elise also ran the nonpartisan national Election Protection voters' rights coalition in Minnesota in collaboration with the Lawyers Committee for Civil Rights, working closely with a number of statewide coalitions and volunteers of all ages. At CRC, Elise has developed workshops and trainings in mediation, communication skills, brain science, youth mentoring, community leadership and group facilitation processes. Elise has also co-authored and presented published research regarding youth brain development and the mutual impacts of the juvenile justice system and adolescent mental illness on each other.

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